Frequently Asked Questions

How much do you charge for shipping?

We provide shipping to over 200 countries around the world*
*with some exceptions

When will you ship my order?

If you order an in-stock item, we’ll ship it within 3 working days.

How long will my order take to arrive?

Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.

Do you provide tracking information?

You will receive your tracking information within 3-5 working days. But sometimes tracking might not available for your order*

Can I cancel my order?

order can be cancelled within 3 hours. Please contact us at support@freshbuys.shop

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